Technical Account Manager - DACH

<p><strong>Are you ready to power the future? </strong></p><p>At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.</p><p>Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond.</p><p>With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work.&nbsp;</p><p>For our service team we are looking for committed, friendly and technology-enthusiastic reinforcement. If you enjoy dealing with people, are highly motivated and a real team player, then this position is just right for you!</p><p><strong>Location:</strong> DACH Region</p><p><strong>Your tasks:</strong></p><ul><li>You are a key point of contact for defined accounts and locations for internal departments such as service, logistics or sales</li><li>You will work closely with technical support to solve (escalated) problems and to process and further develop proactive activities</li><li>You will be in charge of developing tailor-made customer service solutions to support strategic customer goals and intensify cooperation</li><li>They ensure that customers are regularly trained and meet the required qualifications</li><li>Regular creation and presentation of account analyses to optimize processes and products</li><li>You will work closely with Technical Support and Sales</li></ul><p><strong>Your profile:</strong></p><ul><li>Committed and responsible personality with completed subject-specific studies in Electrical/Electronics Technologies, or comparable qualifications</li><li>You have a high affinity for photovoltaics and have several years of experience in service, customer service or customer care</li><li>They are customer-oriented, communicative and can convince complex facts and convey them in an understandable way. Always remain friendly to customers, colleagues and partners according to the situation</li><li>You have mastered all common Microsoft Office products and can use them safely</li><li>You have a good command of both German and English</li><li>Willingness to travel occasionally for customer or site visits</li></ul><p><strong>We offer you:</strong></p><ul><li>Independent, demanding as well as varied activity</li><li>Qualified induction and support in our Buddy System</li><li>A detailed introduction to our products</li><li>A high degree of responsibility and independent work</li><li>Adequate pay and good social services</li><li>Numerous further education measures/training courses</li><li>A highly motivated team and a very colloquially environment</li><li>Possibilities to work from home (optional)</li></ul><br/><br/>Country: <br/>Germany<br/><br/>City: <br/>Munich<br><strong>Requirements</strong><br><ul><li>Professional experience in Electrical/Electronics Technologies, Electrical Theory or Field Service. Solar Industry specific knowledge is a plus</li><li>3-5+ year of experience in a customer facing role</li><li>Professional verbal and written communication skills in Dutch and English</li><li>Demonstrated project management, account management, organizational skills, and analytical aptitude</li><li>Understanding of Microsoft Office tools and CRM reporting</li><li>Willingness to travel, as needed</li></ul><p>Find more <a href="https://www.arbeitnow.com/english-speaking-jobs">English Speaking Jobs in Germany</a> on Arbeitnow</a>